Cases

Helsinki City Theatre

HKT

Up-to-date equipment data supporting the technical operations of Helsinki City Theatre

"Trail’s functionalities were superior compared to the competition" says Henri Sneck, Technical Manager at Helsinki City Theatre.

The largest professional theater in Finland, the Helsinki City Theater creates unforgettable theater productions on five different stages around Helsinki. Approximately 240 theater professionals create approximately 1,000 performances every year.

The technical operations of large-scale theatre productions and simultaneous shows require precise planning and process know-how. Up-to-date and reliable equipment information is an essential factor in the theatre’s technical production.

What does the Helsinki City Theater use Trail for?

Technical Manager Henri Sneck notes that before the introduction of Trail, information about existing equipment was fragmented and unreliable. Now, equipment details, including purchase information, are easily accessible. For example, vendor details, purchase dates, prices, and warranty periods can be retrieved in seconds. Trail’s investment planning feature has significantly improved the process of planning future equipment purchases.

With Trail, equipment status is always up-to-date, providing reliable information on location, condition, maintenance status, and availability—all crucial for planning technical production for upcoming shows. Sneck also highlights the "device audited" functionality, calling it a "handy feature that conveniently confirms the device's location information."

Trail’s maintenance management module is essential for overseeing and ensuring equipment compliance. User manuals for lifting aids and devices, inspection protocols, and other device-specific information are readily available in the item cards. The asset reservation feature in Trail further ensures equipment availability at the specified time.

Achieved benefits:

  • Up-to-date information on equipment condition, availability, and location is readily accessible

  • Enhanced visibility into equipment purchase details

  • More informed investment planning with detailed equipment data

  • Equipment compliance guaranteed through Trail’s maintenance management

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